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When will my item be shipped?
How do I know the product is real?
What is the purpose of Novus Luxuria?
When did Novus Luxuria start?
How can I contact Novus Luxuria?
What guarantee does Novus Luxuria offer?
How can I find the value of stamps in my own collection?


When will my item be shipped?
Please allow at least 1-3 business days for handling. We will ship your product out as soon as possible with quality packaging and priority USPS ground shipping.

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How do I know the product is real?
We do our best to provide quality pictures of each item so our valued customers can verify the products. In addition, we take pride in providing only the highest quality products. If you have any additional questions about a product's authenticity, please contact us at novusluxuria@gmail.com and we do our best to answer your questions.

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What is the purpose of Novus Luxuria?
Here at Novus Luxuria, we strive to provide high quality luxury items, as well as rare items and collectibles. We take pride in offering our customers the best service possible, and we desire to share these unique and special items with our valued customers.

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When did Novus Luxuria start?
Novus Luxuria was officially launched in January of 2017. The company was in the making for several months prior. Although we started out small, we are striving to grow and improve our store and our selection of products. We greatly appreciate our valued customers for helping us reach our goals.

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How can I contact Novus Luxuria?
We have a private email set aside specifically for our company. Please contact us at novusluxuria@gmail.com. We greatly value our customers and desire to offer the best service possible. For this reason, your email will go directly to the company owners and you will be contacted by them directly.

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What guarantee does Novus Luxuria offer?
Because each of our products are rare, high quality, and valuable, each product and purchase will be handled according to its specific situation. If you have any questions regarding a specific product, please contact us at novusluxuria@gmail.com. In addition, if there are any issues with the product you have purchased, please email us and we will reply as soon as possible. If you would like to request a phone conference, please email us to set up an appointment and let us know the reason for your request.

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How can I find the value of stamps in my own collection?
We currently offer identification and value analysis for US Stamps at $5.00 per stamp. If you are interested in this service, please email us at novusluxuria@gmail.com

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Last Updated: 17 Mar 2017 20:45:54 PDT home  |  about  |  terms  |  contact
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